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Beware of Fraudulent Emails - What is phishing ?

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Have you been receiving e-mail asking you to part with confidential information? Chances are someone is ‘phishing’for your personal details!

What is Phishing?


Phishing (password harvesting fishing)is a new form of online fraud. It starts with e-mail messages that appear to come from sites you trust, like your bank or credit card company asking you to update your details. These messages will then direct you to forged web pages where you will be prompted to part with your credit card numbers, passwords or account information, which will then be used to commit fraud in your account.

These fake web pages are designed to look like that of your Bank, but are operated by fraudsters.


As cyber crime gets more and more sinister, a little caution on your part, while online, can save you a lot more than just money. If you feel you have been a victim of a phishing scam, you should immediately report the scam to the company that's being spoofed.

How to identify phishing mails?

These emails generally ask for sensitive account information like Usernames, passwords, Credit Card numbers or PINs.


The emails may contain content, which is bound to make you react. For example, the email may have content which would state. “Please click here to update your account information in order to keep your Bank Account active.”


The links will take you to a website which is unsecure i.e. they start with http:/ rather than https:/


The padlock at the bottom of the screen is missing.

Don’t fall for phishing

Treat all unsolicited emails with caution. Banks/Major organizations  will never send emails that ask for confidential information.


If you get an e-mail or pop-up message that asks for personal or financial information, do not reply or click on the link in the message.


Always type the URL address of the site you want to visit in the web browser


Don’t e-mail personal or financial information. e-mail is not a secure method of transmitting personal information.


Routinely review your credit card and bank statements.


If you suspect that you have become a victims of a phishing attack and already have divulged your sensitive information to fraudsters, please report to the concerned authorities

  1. Access your bank website only by typing the URL in the address bar of your browser.
  2. Do not click on any links in any e-mail message to access the site.
  3. Usually Bank NEVER sends emails and embedded links asking you to update or verify personal and security details. NEVER RESPOND to such emails/phone calls/SMS.
  4. Do not be lured if you receive an e-mail/SMS/phone call promising reward for providing your personal information or for updating your account details in the bank site.
  5. Having the following will improve your internet security:
    1. Newer version of Operating System with latest security patches.
    2. Latest version of Browsers (IE 7.0 and above , Mozilla Firefox 3.1 and above, Opera 9.5 and above, Safari 3.5 and above, Google chrome,etc.)
    3. Firewall is enabled.
    4. Antivirus signatures applied
  6. Scan your computer regularly with Antivirus to ensure that the system is Virus/Trojan free.
  7. Change your Internet Banking password at periodical intervals.
  8. Always check the last log-in date and time in the post login page.
  9. Avoid accessing Internet banking accounts from cyber cafes or shared PCs.
  • What is Extended Validation SSL?

    Extended Validation SSL Certificates give high-security web browser information to clearly identify a website’s organizational identity. For example, if you use Microsoft® Internet Explorer 7 to visit a website secured with an SSL Certificate that meets the Extended Validation Standard, IE7 will cause the URL address bar to turn green. A display next to the green bar will toggle between the organization name listed in the certificate and the Certificate Authority (VeriSign, for example). Firefox 3 also supports Extended Validation SSL. Other browsers are expected to offer Extended Validation visibility in upcoming releases. Older browsers will display Extended Validation SSL Certificates with the same security symbols as in the existing SSL Certificates.


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